Privacy Policy for Mowing and Plowing LLC
Last Updated: October 3, 2024
At Mowing and Plowing LLC ("we," "our," or "us"), we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our services, including our website, mobile applications, and any other services we offer.
1. Information We Collect
We collect information from you when you visit our website, sign up for our services, place an order, or communicate with us. The types of information we collect may include:
- Personal Information: When you request services or sign up for our newsletter, we may collect personal details such as your name, address, phone number, and email address.
- Payment Information: If you pay for services, we may collect billing information, including credit card numbers, billing addresses, and other payment details.
- Service Data: We may collect details about the services you request or use, including property information for lawn care, snow removal, or other services.
- Usage Information: We may collect information about how you use our website and services, including IP addresses, browser type, device information, and usage patterns.
2. How We Use Your Information
We use the information we collect to provide, improve, and personalize our services, and to communicate with you about your account or our offerings. Specifically, we may use your information for the following purposes:
- To process and manage your service requests.
- To communicate with you regarding your account, updates to services, and promotional offers.
- To send you marketing materials and newsletters if you have opted in.
- To improve our services based on feedback and usage patterns.
- To handle payments and billing securely.
- To comply with legal obligations and enforce our terms of service.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who help us with our business operations (e.g., payment processors, contractors, email marketing platforms).
- Legal Requirements: We may disclose your information to comply with legal obligations or when we believe it is necessary to protect the rights, property, or safety of Mowing and Plowing LLC, our customers, or others.
4. SMS Terms of Service
If you opt in to receive text messages (SMS) from Mowing and Plowing LLC, the following terms apply:
- Sharing Policy: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties .
- Opt-In: By providing your phone number and agreeing to receive SMS messages from us, you consent to receive transactional or marketing messages via SMS. Standard messaging and data rates may apply.
- Opt-Out: You can opt out of receiving SMS messages at any time by replying with the word "STOP" to any message you receive. After you opt out, you will no longer receive SMS messages unless you opt back in.
- Message Frequency: The number of text messages you will receive depends on your interaction with us. You may receive service updates, appointment reminders, promotional offers, or other communications via SMS.
- Support: For help with SMS messages, you can reply with "HELP" or contact us directly at [your contact info].
5. Security of Your Information
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption and secure payment processing, to protect your information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Your Choices
You have the right to control the personal information we collect and how we use it:
- Access and Correction: You may access and update your personal information at any time by logging into your account or contacting us.
- Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or SMS messages, you can opt out by following the instructions in the message or by contacting us directly.
- Cookies: You can manage cookie settings in your browser. However, disabling cookies may affect your experience on our website.
7. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we may have collected information from a child under 13, please contact us, and we will take steps to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by updating the date at the top of this page or by sending a notification via email or SMS.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Mowing and Plowing LLC
29131 Euclid Ave. Wickliffe Ohio Phone:440-517-6763
By using our services, you agree to the terms of this Privacy Policy. Thank you for choosing Mowing and Plowing LLC!