Terms & Conditions
Last updated: October 11, 2026
1. Services
Mowing & Plowing provides lawn care, snow removal, and related outdoor maintenance services in the Greater Cleveland area. Prices shown at checkout are based on the property details and service options you select. Services are scheduled based on availability and weather conditions.
2. Payments
Payment is collected at the time of ordering for one-time services. For recurring services, your first visit is charged at checkout and subsequent visits are charged automatically to your payment method on file. Recurring plans paid by card include a 2% card surcharge; bank account (ACH) payments carry no surcharge. All payments are processed securely by Stripe.
3. Refunds & Cancellations
If you request a refund on an order, card processing fees (approximately 3% of the transaction) are non-refundable and will be deducted from your refund amount. These fees are charged to us by the payment processor and are not returned to us when a refund is issued.
Example: on a $100 order, your refund would be approximately $97.
Refunds are not available for services that have already been completed. If you have a concern about a completed visit, contact us within 48 hours and we will make it right.
Recurring services may be cancelled at any time before the next scheduled visit at no charge — the refund fee only applies to payments already processed.
4. Scheduling & Access
You are responsible for providing accurate property information and access (including gate codes) on your scheduled service day. If our crew cannot access the property, the visit may be charged or rescheduled. Service dates may shift due to weather; we will complete your service as soon as conditions allow.
5. Contact
Questions about these terms or a refund request? Email us at support@mowingandplowing.com.